say that not only is Fastrack the most user-friendly software I've used,
the staff is so wonderful! When calling customer service everyone has
had a prompt answer or gotten back to me right away. I've never felt
like I was bothering anyone or asking a dumb question!
I honestly love this program, and everyone I've encountered so far.
Great job, and thank you for making my job so much easier!"
Crystal Aleshire, Billing Manager
- Frederick, MD
job Fastrack, getting ahead of the competition with PECOS enhancements
before the others. Thank you for making life easier on our end by
staying on top of the changes."
wanted to take a minute to compliment you and your team on your recent
software updates that included the changes to the oxygen rules and the
new price tables from Medicare. Partnering with a software team that
follows these updates and implements changes to meet the ever changing
government insurance guidelines is one of the most important things on
our list for the year 2009.
Your help desk is commendable
as well as your sales and education team. We are looking forward to
working with the changes to the collections module and to
all future enhancements.
Great Job Fastrack Team!"
Integrated Medical - Cleveland, OH
love Fastrack! I have been recommending Fastrack for years. Friendly
staff, always willing to help even during crisis times. Fastrack is
always up to date with the latest industry needs and updates with the
software. Fastrack is always trying to find ways to improve a more
efficient operation. We were able to reduce our staff costs by 10%.
Great company. Love you guys."
Sonya LeBlanc, Billing Operations
- Houston, TX
are saving SO MUCH TIME with the Prior Authorization tracking. I
love the custom forms! We can "tweak" our prescription forms, work
orders, invoices and patient statements."
- Ivyland, PA
"We are very pleased with our choice of the Fastrack
System, we have been able to double our business and just add 1 person
to our staff!"
Quality Team, Inc.
- Bakersfield, CA
wanted to congratulate you on putting together a great staff. I have
only the best things to say about your Help Desk.”
“We have experienced a great deal of productivity gains and cost
savings from the Fastrack software. The automated scheduling of orders
and the bar code features alone more than justify the cost of the
software. Not only can we accomplish more with less staff, the accuracy
of our data and ease of access to our information is the best it has
Medical has used Fastrack since 2001. The software has reduced our DSO
and denial rates dramatically. In fact, we have been number one in Remit
Data's database of over 600 locations for the last 3 quarters in their
DSO and Denial Rates Index. Fastrack has the reports and features we
need. I feel Fastrack is the superior HME software on the market.”
|Sam Clay, RPh, President
|"Great company. I have
been recommending Fastrack for years. Friendly staff,
always willing to help even during crisis times. Fastrack
is always coming up with new and better ideas for us. Love
"FASTRACK provides the BEST support and services for managing our
accounts and cash flow. We highly recommend this vendor!
They are wonderful!”
"Fastrack's responsiveness to our needs has been outstanding! Their
knowledgeable staff is always available to help my organization. Truly a
"first class operation" with an intense and dedicated customer focus.”
Robert J. Bunker
Chairman, President & CEO
Medical Services Company Inc.
"Since implementing the document imaging module our customer service and
collection staff accesses every document they need from within the
Fastrack Software. No more filing cabinets! Productivity, employee
morale and client satisfaction has soared.”
Univ. of Michigan Health Center -
have just experienced for the first time Kathy inviting me to join her
on-line for a WebEx session.
Her knowledge and experience with Fastrack plus the ease in which she
helped me use this new technology makes my job a lot easier.
great customer service plus this cutting edge technology are two reasons
I love Fastrack!!!!
this era of reductions in payments for DME, Fastrack has enabled our
organization to run "leaner and meaner" by helping to automate the work
flow from intake to billing and reimbursement.
They are an innovative company that does an amazing
job of preparing for and keeping up with changes in the industries they
service. They never stop doing what they need to do to service and
satisfy their customers, always with kind words and attitude and a ton
"Our collection rate is 20% higher than
the national average and I contribute it to the billing software we
"We have used Fastrack since 2000 and love it. I
have had the opportunity to also use other systems and no one can
compare to the ease of use and the help desk can't be beat!"
|"We are just starting and I am amazed at the
capabilities that Fastrack has. I have used 4 other billing
systems and this one is the one that is head and shoulders above the
Clear Choice - Rome, GA
"We switched to Fastrack after being
very disappointed in another company's products that did not deliver
what it promised. Fastrack delivered what they promised and so
Everyone should have Fastrack!"
"I have enjoyed working with the
Fastrack System and find it is very user friendly. Fastrack is
continuously improving their system to remain competitive in the market.
The system support staff is very knowledgeable and helpful."
|Christine Romuald, Sys.
Bel-Regional Home Medical - Green Bay, WI