Page 12 - Fastrack Optional Modules

Client Services
The Fastrack Implementation and training team comes from businesses just like yours, so we
have a unique understanding of the business challenges you are facing. Our goal is to maintain
the highest level of customer satisfaction with quality support services for
virtually every need.
Product and Technical Support
Implementation Services
Educational Services
Custom programming and Interface Development
Consulting and Professional Services
Data Conversion made easy
We deliver these services at our facilities, onsite, live via Web-Ex or recorded via Web-Ex. Our
Implementation Specialists will meet with your team to fully understand your business and work
with you to develop a plan to ensure a successful implementation.
On-Site Training
Fastrack offers Educational Services that focus on the use of the Fastrack HME, IV, and Homecare
applications and enhanced modules. Maximize your software investment by taking advantage of the
implementation and training services offered by Fastrack. The Fastrack Training Department draws
on real-world expertise to teach your staff the skills needed to succeed. Training on-site or by
Internet/conference calls.
WebEx On-Line Training
Fastrack offers On-Line training on various features and modules of the system. Classes are offered
daily, mornings and afternoons. Access our On-Line Training Center to view all posted Live and
Recorded sessions.
Test Server
Fastrack offers a low cost option for a “second” 5 user Fastrack Server license for internal training
and testing purposes.
Live Sessions - All attendees have
the ability to see and hear the trainer
as learn the Fastrack application.
Recorded Sessions - Online recorded
training sessions allow your staff to
participate at their convenience.